Shipping & Returns
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Shipping Policy:
At D1TOY.COM, we strive to provide efficient and reliable shipping services to our customers. We understand the importance of receiving your orders promptly, and we have partnered with trusted shipping carriers to ensure timely delivery.
When you place an order with us, we will process it as quickly as possible. Shipping times may vary depending on your location and the availability of the items you have ordered. We will provide you with an estimated delivery date at the time of purchase, and we will keep you updated on the status of your order through email notifications.
We offer various shipping options to cater to your specific needs. Standard shipping is available for most orders, and we also provide expedited shipping options for those who require faster delivery. Shipping costs may vary depending on the shipping method you choose and the destination of your order.
Returns Policy:
We want you to be completely satisfied with your purchase from D1TOY.COM. If, for any reason, you are not satisfied with your order, you can return it to us within a specified time frame for a refund or exchange.
To initiate a return, please contact our customer support team and provide them with your order details. They will guide you through the return process and provide you with instructions on how to return the item to us.
Returned items must be in their original condition, unworn, unused, and with all original tags and packaging intact. We reserve the right to refuse a return if the item does not meet these criteria.
Once we receive your returned item and verify its condition, we will process your refund or exchange as per your request. Please note that shipping costs for returns are generally the responsibility of the customer, unless the return is due to an error on our part.
We aim to process returns and refunds as quickly as possible, but please allow some time for the process to be completed. We will keep you informed of the status of your return through email notifications.
If you have any questions or concerns about our shipping and returns policy, please do not hesitate to contact our customer support team. We are always here to assist you and ensure that your shopping experience with D1TOY.COM is satisfactory.